As a therapy billing agency owner and parent of a disabled child, TheraPlan founder Stephen Edwards worked side by side with therapists and therapy practice owners for over 30 years. He saw their struggles and triumphs, and thoroughly understood the needs of a clinic’s administrative team. The most common complaints he heard was that EMRs did not focus on making the administrative office more efficient and the overall lack of quality support to their customers.
He knew there was a way to solve all of these problems through technology and great customer service to help therapists work more efficiently.