OpenPM Recognized with Multiple 2025 Awards
June 13, 2025- We are excited to share that OpenPM, a comprehensive medical billing and practice management software has been recognized with multiple awards, including 2025 “Best Ease of Use, Best Value, Best Customer Support, and Best Functionality and Features” from Gartner Digital Markets platforms: Capterra, Software Advice, and GetApp. Open Practice excels with its robust billing capabilities and patient scheduling features, empowering healthcare providers and RCM organizations to optimize administrative workflows and enhance patient care.
These recognitions and awards are based on independent reviews collected by Gartner Digital Markets, which highlights top-rated tools in different categories to help buyers identify the highest-rated software companies that users love and trust.
“We’re honored to receive these awards, especially because they’re based on real feedback from the people who matter most: our users. At Open Practice, we’ve always believed that great technology should make life easier for medical practices and billing professionals. These recognitions for ease of use, value, support, and functionality are a direct reflection of our team’s dedication to building tools that truly work for our clients.”
— Rylan Arnold, President of Open Practice
Here’s what some of our users have to say about their experience with us:
“Support and training are prompt and responsive. Improved Revenue cycle was noticed in the first month. [sensitive content hidden] analysis helped identify issues almost immediately and allowed prompt response. Reports allow for just about any type of analysis you would need, once you get familiar with report types, options seem endless. Worklists and Tags help keep organization and team oversight easy to manage. Scheduling rules and alerts help ensure even new staff can have accuracy. Insurance verifications are better than any previously used system. I am confident this is going to be our best year in a decade with the improved efficiency of this system.”
by Renee S. [Capterra]
“I love the support I get from OpenPM, and I love how they are always upgrading the software. OpenPM truly listens to our needs in software and has made improvements based on our needs or ideas.”
by Kelly S. [Capterra]
“Having nearly 30 years of experience in the practice management space, OpenPM is a joy to work with. Everything about their company is about efficiency and helping you succeed. Support is top notch and they get back to you quickly if they do not know the answer. Updates are automatic and occur frequently, bringing many new features each time.”
by Brian [Software Advice]
“It is intuitive and user-friendly. My staff utilizes it every minute of every day and it has improved our patient flow and patient care.”
by Alex B. [GetApp]
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Why choose OpenPM?
With an overall rating of 4.8/5 across Gartner Digital Markets platforms, OpenPM continues to stand out as a powerful, user-friendly solution for medical billing and practice management. From streamlined scheduling and robust billing tools to real-time reporting, integrated EDI, and patient collections, OpenPM brings everything together in one platform. It’s designed for efficiency and flexibility—making it easy for practices and RCM organizations to stay organized and get paid faster. Updates are frequent, support is responsive, and customer feedback directly shapes future improvements.
Whether you're part of a growing medical group or a large RCM operation, OpenPM is built to support your success. We’re honored to celebrate these awards with our users. Thank you for your trust, your feedback, and your partnership.
About Your Open Practice
Since its founding in 2005, Open Practice has been at the forefront of revolutionizing medical billing with a cloud-based solution that eliminates the need for downloads and spans the entire revenue cycle. Collaborating closely with Revenue Cycle Management companies, they have developed OpenPM—a comprehensive solution that not only includes traditional practice management and billing features but also deeply integrates EDI and patient collection tools.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, GetApp, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
